Keychron charging but not working. So far I am able to use the cable mode.

Keychron charging but not working r/Keychron. Anyone had any experience with this and how it was fixed? Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards. edit: problem solved! I waited for a few hours while plugged in and the LED light turned green, I unplugged it from the cable and switched to Bluetooth mode, re-paired with my computer and it works again. Factory Reset with FN+J+Z. Both the indicator light by the USB port and the Spacebar are red. I don't know how it happened, but while charging, the cable got stuck in the port. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site I just got a response from the seller, and seems it's a problem with the K10 models, so they offered me a return with full refund. 2/ Try to use the keyboard in cable mode with another laptop/ device. I just can't jump between vol 50 and 0 through function keys. My Keychron was working fine with every other device, except my desktop PC. Hi. Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards. I'm a Windows user and never had problems with those kinds of gadgets before, Keychron lost credibility with me. I just got my Keychron K8 and am pretty happy with it, so far. If your keyboard is not working in the cable mode, make sure you have followed these steps properly: 1/ Make sure you switch the toggle from Bluetooth to the Cable mode. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site Hardware and software maker community based around ortholinear or ergonomic keyboards and QMK firmware. Hey guys, just wanted to see if this is normal - when I charge my K2 v2 it will not function at all. I just got the V1 Max and i love it. F-keys 1, 2, 7-12 don't work. I bought a K1 direct from Keychron a little over a year ago. It is ambidextrous, lightweight, has a good size/shape, and is well built. Now, pressing the FN key + any of these keys, the secondary functions (media control/explorer and whatnot) DO work, but the keys do not work as F-keys at all. it however has the red light that indicates it is charging and back light is working as well. In Bluetooth mode it works fine, however, it's always behaved a bit inconsistently in Cable mode. It also doesn't work at all when in wired / cable mode. No idea how or why, but it’s Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards. I pulled it out with a little more force than usual (but not an extreme amount) and now the port is extremely loose and does not work. Anyone have a suggestion? Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards. If the problem remains, please disassemble the keyboard and try reconnecting the wires to the PCB and the battery. Discover wireless mice that deliver precision, comfort, and reliability without breaking the bank. I enjoy the RGB lighting on the scroll wheel and along the left and right edges, and I am especially grateful for the soft, sleeved, flexible, and detachab But if I want to do alt + f4 it does not work. ). I recently picked up a Keychron V5 (Knob version if it matters) and I'm loving having a proper keyboard, but I can't seem to get the reactive lighting in VIA to work? I can cycle through all the options in the menu but anything below the 12th option "Dual_Beacon" just changes to a effect that has each key sort of randomly change between a small I have configured several macros in VIA and noticed the macros would sometimes work and sometimes not. Dec 24, 2019 · We were recently reported with a hidden problem of the K2 keyboard, we feel blessed to discover in early-stage and lead to the progress of our quality check process. However, when I'm connect to BT it does not work properly. cable mode when gaming, bluetooth while working so i can easily switch between my desktop and work laptop. How to fix it: Remove the Apple drivers, uninstall the keyboard from the Windows Devices Manager. Dec 9, 2024 · Additionally, most of Keychron mice are compatible with both macOS and Windows. Sometimes rechargeable batteries, despite of showing full charging are not giving required power to the keyboard. All function keys and multimedia keys work fine with my computer when using other keyboards, all of the function keys on my K2 work, and the multimedia keys for F1-F6 work. Overall, the Keychron M1 is a decent mouse. I try this by pressing alt + fn2 + 4 which should give me alt + f4. i’ll say mixed usage. (I assume it was charging but find it strange how cable mode was not working while plugged in. Connecting the Keyboard to different devices Changing the actual switch against one of a good, working key. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site Hey everybody, today I received my first Keychron keyboard, the K5 Pro. High-end performance doesn't have to come with a hefty price tag. It used to sometimes work, sometimes not work, and would need to be unplugged and plugged back into work. It is still charging through the cable but will no longer typ If you don't want to waste time repairing the keyboard and arguing with Keychron's customer service, then you should definitely not buy a Keychron keyboard. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site Hey everyone. Hello, I was gifted a Q0 numpad, going through VIA my key tester appears to be working but using the keypad my 0-9 keys do not work, in fact I seem to be stuck in arrow key mode? 2=down, 6-right etc Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards. or others similar to this) The reason causing it: The windows have installed the Apple Keyboard's drive for the Keychron keyboard. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards. Just impossible to use. when the machine is on the light is not showing when you press the key. i tried swapping the switch with key 3, key 3 works fine with both switches but key two doesnt work at all with both switches. If it does not help, please try updating your keyboard firmware (Keychron firmware). What I did notice however is that one bluetooth mouse I would use every now and then had really bad connectivity. I tried resetting the keyboard (FN + J + Z ) and nothing. I have a K6 I have not charged the k6 since the last full charge. In my Bluetooth settings on my PC it says it's paired, but the RGB is off and the keyboard isn't working. Later on, about few hours, they shut down, then light up again, shut down again and so on, although they are off the majority of the time. It shows the volume OSD with the X to indicate it's muted, but the audio is not affected. In your email to our Support Team, please provide the following details so our support team can help you as fast as they can, thank you: So I just got my first mechanical keyboard a couple of weeks ago and it's a beautiful Keychron K6 (hotswappable). I used a self-powered USB hub (with its own power supply/adapter), USB 2. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site Budget does not always mean "cheap", it means working within a reasonable price range but still using quality items, or the best available within that range. I am able to use the cable mode just fine, but it just won't charge. it doesn't continuously blink like the instructions said it should. I have the keychron k6, set to mac ios and I'm using Manjaro Linux Budget does not always mean "cheap", it means working within a reasonable price range but still using quality items, or the best available within that range. Ask questions, seek advice, and dive into topics related to Not sure if you found a solution, but I was haivng the same issue and have fixed the issue that I was facing. I have mostly used the keyboard in wireless mode and only light use (not as the daily driver, at least not yet). Tried using a different cable but still had the same result. Cable is working since it's charging, i've tried to put it in to usb2 and usb3 ports (both charge), but not usb-c to usb-c (i don't have such a cable) Anyone ran in to this before? I think my friend had bought it on some sale a while ago, so he doesn't have the receipt, meaning i cant return it (if that's whats needed) My K6 bricked or something. But if I can connect using USB-C to USB-C cable, or using Keychron's cable with a USB-C connector to my dock or directly to my computer, it works. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site This morning my K4’s numpad stopped working. The slider was working properly still and the keyboard was fine but all of a sudden it became unresponsive. Until Keychron releases a new firmware update they do not work while charging, and is the only model with that problem. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site Hi, I just bought a v1 and the knob isn't working. Ask questions, seek advice, and dive into topics related to Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards. Doesn’t work in BT or cable mode, despite being fully charged. Factory reset the M4 mouse. Then replug the Keychron keyboard. Tried all the other keys and they're working fine but just the right shift is not working at all. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site not sure this may help but based off of the following: I use my keyboard casually work and play about 18hours a day not nonstop Backlight is on and typically 1 color and one have i had the light on the lowest for a few days but mostly full brightness. The mouse has good potential but not as it is now. I also tried switching the F and multimedia keys as per the manual (Fn + X + L) and no dice. (You can find the disassembling guide on our official website here. both uses an intel chipset bluetooth (desktop - ax200, laptop intel wireless 9260 i think). com and our support team will reply to you within 48 hours. The first time, after charging it, I was able to get it working through some combination of charging and flipping the BT-OFF-CABLE switch, but I don't actually know what I did. Pretty much the title. My charging light quit working a few weeks ago and now the Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards. I tried it on both of my MacBook Pros, and the cable is plugged in correctly and the mode is indeed on "cable". The firmware update worked! I flashed the 'Keychron Link' with the USB-A firmware update while it was connected via USB cable. According to the VIA configuration, the knob should lower and raise the volume, but it doesn't do anything. I have done the following so far: Did the keyboard reset with pressing down the keys for 5 seconds Update firmware Remove the gateron switch and pop it back in Swap the gateron switch with one from a key that is working First of all, the BT/off/Cable slider snapped off so the button doesn't work. It works after I plug it back it to let it charge, in which case the green light now turns back to red for some reason and I need to wait for a couple more hours for it work, sometimes even that doesn't work and it just seems random. I assumed it was the battery, so I charged it overnight, the LED indicator was turned from red to green by morning. When you're in VIA, go to the "Configure" tab: In the top left hand corner of the screen you'll see "Layer 0 1 2 3". oh yeah that socket got pushed out you'd have to resolder the hotswap socket or get it replaced by keychron edit: i can't even see the socket so maybe they just didn't put one on the escape key? not sure how the warranty works with keychron but pop open the case to see if there's a socket flowing around the case (as long as it doesn't void warranty) Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards. It makes a sound when i connect the receiver to the pc but it doesnt show up on the device manager. 0. I just received my keychron K6 a few days ago and the leds on both up and down arrow keys are not working properly. 1. Bluetooth mode still works, but I have no way to charge it. but if the machine is off and keyboard is still connected to usb then the light will show. So far I am able to use the cable mode. After the receiver and mouse have finished the update, please factory reset the M4 mouse. I'm running into an issue with my Keychron K8 Pro. I am almost certain this is a hardware issue. Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards. We will check it out and try our best to help you with your problem. Turn on your PC’s Bluetooth and search for the keyboard to connect it. This time, the battery ran out and, again, its not recognizing keyboard inputs or showing/changing the back light. The bluetooth mode works, but I cannot type when it's switch the wired mode. When I'm using the keyboard via Bluetooth it's working as expected: function keys are default, and the multimedia keys are accessible while holding down the fn button. Not with me. 4GHz receiver or re-pair via Bluetooth. Honestly extremely good for the price, got some Gateron g pro blacks and GMK Red Samurai keycaps and it has been fantastic typing on this thing. Stuff I tried: Connecting via BT or cable. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site Hey all, Just received my new Keychron K2 in mail. Ask questions, seek advice, and dive into topics related to ( like f1-f2 doesn't, but f3-f6 do work, then f7-f12 doesn't work. Heyo I am having a weird issue with this keyboard. i'm trying to connect to bluetooth but when i hold fn + 1 , the bluetooth indicator blinks for 2 seconds and then stops blinking. . Actually, I tried it more than once and I believe what finally made the difference is that I left the box ticked, then returned to the device list and disconnected it, then repeated the pairing steps. Bluetooth mode is not working well. For me, the volume up and down work fine, but the mute (fn + F10) do not work. I have mostly used the USB cable for charging, flashing of firmware, and connecting to Via, not so much for actual use. I've never seen the static green light, even after a day of charging, when I press Fn+b the number 1 lights up red (presuming that means 10% or less). Change the Battery. Keychron has poor pass through charging that the keyboard only receives power from battery, and this can only happen if the battery is charged to a certain level. I just picked up a Keychron K4 RGB from Amazon, and the second day of owning it I noticed that my "x" key does not work. What wattage do you suggest for charging the keyboard? Can Mac detect the battery percentage of the keyboard? Sounds pretty pathetic that keychron boards would just stop working out of the blue and I find it hard to trust the durability of what they make seeing how they only cover their keyboards with a 12 month warranty. For future Windows people who are having this issue, I figured out how to fix it. The LED at the back does flash red when it's very low on charge, but seems to me that solid red is what you are looking for to tell you it needs charging soon. Low charge, Red. ) My Keychron K6 which I just bought for 2, 3 months, suddenly stopped working anymore while my working session. Ask questions, seek advice, and dive into topics related to Budget does not always mean "cheap", it means working within a reasonable price range but still using quality items, or the best available within that range. Power will still be sent to USB connections and I see the green light near the charging port always on. It's been a great board until recently. Dec 2, 2019 · In my quest for a new keyboard the Keychron K2 is my second stop, with the Akko 3068 being the first attempt at finding a nice mechanical keyboard. This happened before but after charging it for a few hours it was fixed. I currently have k2 keyboard using mac and my backlight is not working. I swapped the switch with another one and still not working, so I'm sure the switch is not the problem. Not sure what the flashing thing referrs to in the manual, or if it's just outdated informatiom. and every other device was working with my PC. Tried to factory reset but still same behavior. I identified the issue is BT as the macros work on various applications and on a Windows 11 machine as well as a Macbook. My Keychron K2 currently works with BT but when I connect the USB-C and set it to cable mode, it's not working. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site Just received the keyboard but it seems that right shift is not working at all. On March 7th this year, I purchased Keychron's V1 Max keyboard. What should I do now? (sent a video to support@ but it seems there is no reply yet) Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards. Oddly enough, if I lower the volume through the (fn + F11) to zero, it mutes normally. This started as a help & update subreddit for Jack Humbert's company, OLKB (originally Ortholinear Keyboards), but quickly turned into a larger maker community that is DIY in nature, exploring what's possible with hardware, software, and firmware. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site Update: I charged it for 10 minutes and tried it again with my Apple AV adapter and Keychron wont work under Cable mode. When I turn off and turn on I see the back light on #1 button. I updated the firmware and factory reset and the tab key still does not work. It sometimes works and sometimes doesn't Most of the time, I use it with BT (macOS Big Sur), even when connected with the cable. Fortunately it seems most K model are able to remove battery, power from USB and use BT connection when you need it. So quite often my K4V2 is completely dead no matter how I toggle anything, until I have it charged for some time then it will come alive again. But still doesn't work when plugged into my MacBook Pro using Apples adapter. But sometimes, I unplugged it to re-use the cable to charge another device. Nothing lights up (except charging led), my windows 10 laptop says it’s connected via BT but key presses result in nothing happening. The daughterboard should not have any problem if the light is red when plugged in. However one button is not working anymore and I'm trying to understand if it is a physical or software failure. Can’t factory reset or anything. 2 (non-hot swappable, Gateron brown switches). Try charging the keyboard with another type-c cable or try to charge the keyboard with other ports on your device. Hey, I’m having some trouble with my K2. The 4 Affordable Wireless Mice From Keychron. It still works via Bluetooth unplugged though so I assume the battery works but it doesn't charge. I just got my K4 V2 today from Amazon, got it set up and it all seemed to be working perfectly, but when typing an email I realized that the tab key was not working. I'm so confused. My keyboard is not recognized by Keychron Launcher, what should I do? When I plug my keyboard on my computer, a “USB Power Surge” message appears and all my devices stop working (mouse, Wacom, headset, etc. ) Try charging the keyboard with another type-c cable or try to charge the keyboard with other ports on your device. If you have tried this and it’s still not working, please use another computer or wall socket charger to test whether it can be charged normally. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site Download Q6 User Manual regular version here, knob version here. I'm not writing completely wired, which tbh I just can't accept it. i mean that's to be expected that it fails because its impossible for it to not fail ever, but its still a good amount of time. The little instruction pamphlet that comes with the keyboard doesn't mention battery level checking, and the key commands from previous Keychron boards(fn + b) don't seem to work. Plugged it into my computer, the charging light shows up but doesn't show any USB device on my PC. i've tried charging it up to full battery and that still doesn't seem to work. Sadly, I had to notice, that my left Windows Key isn't working. We also love DIY boards; 3D printed, hand wired, whatever you have, we love the creativity of the community and the wonderful and amazing projects that are created every day. Note: After factory resetting, you need to reconnect the mouse to your device via the 2. I had it working for about 2 days, cable mode seemed to not work but I was fine with that as Bluetooth was working just fine, and I assumed keeping it plugged in when I'm using and not using it would charge it. com with a video or photos showing the problem. When I plug it in, none of the backlights turn on, and my PC doesn't detect it, none of the keys work when typing. I thought maybe it is a bad switch, so I switched the left Win switch with the right Win Switch, but I still have the same problem! Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards. Here is my final verdict of the M1 so far. Troubleshooting: I've tried everything short of a factory reset, and yes I have reached out to customer support. Charged it over night and the LED went green but still doesn Welcome to r/Keychron, an unofficial support and discussion forum for Keychron mechanical keyboards. The button of the knob works just fine, but the rotation of the knob isn't working at all. At first, they were lighted up, although much more dim compared to the other leds. Otherwise, you need to check the pins on the motherboard and daughterboard. I have a k4 keyboard and it's been working great via bluetooth but whenever I try to charge it or use it in wired mode, my laptop says that there's a power surge in the usb port. It isn't just the USB hub, though the hub may have been faulty or been partially at fault with causing a short or other fault (though equally it could have been something faulty on the battery/PCB of the keyboard honestly who knows) it is not working on ANY usb port and on any device (bluetooth also not working obviously). I was using it in BT mode, but it's not working even in wired mode. Got a new Keychron V1 Knob version for Christmas. I tested on multiple systems in wired and bluetooth and still no change. Any suggestions? Edit: Update, it randomly started working. Instead of typing the numbers, it appears that 4862 are now direction keys (left, up, right, down). When I charge my keyboard separately from my desk, it's only able to use cable mode for now after that charge. there are some ways to prevent it (in some laptops you can limit the charge but idk if its possible in keychron boards) its also best to keep it in good enviroment, but the most suspected thing is just use because batteries have a limited amount of cycles before they Update: I found a solution to my keyboard. My Keychron V1 Max had the same issue but only with the USB-A receiver. However, on April 26th, I was astonished to find that an entire row of keys had stopped working altogether. I thought maybe the battery died or something but even with it fully charged (port has a green light) now it still isn't working. But it does not work, also pressing left ctrl + left alt + 2 should give me @ but it does not work. Here’s the situation - I logged into my computer just fine but when I tried to type in my browser it just stopped working via the cable. K2 Not Charging + BT Not Working upvote r/Keychron. The multimedia keys for F7-F12 don't work on my K2 v. I left it to charge all night and it’s still broken. I looked into VIA and when I press the key it is not recognized. Couldn't tell you the exact % of it but 30 and 70 percent seems about right. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site Hi, I have a keychron k8, this afternoon the button "two" key suddenly didnt work at all. Otherwise, you need to contact us at support@keychron. Keychron M1 Wireless Mouse Budget does not always mean "cheap", it means working within a reasonable price range but still using quality items, or the best available within that range. When I leave my K8 for too long without the charging cable, it runs out of the battery, then I connect the cable, but still, I can't use it, typing does not work. I can hear something loose moving around inside the keyboard. The motherboard doesn't have a problem if the light is red when plugged in. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site My recommendation is NOT to purchase keychron -max or -pro variants or keyboards and stick to USB, wired only, as keychron is not selling replacement batteries. So I find this awkward. Should I disconnect the cable when I turn off computer but not the UPS. I've gathered they're utterly useless. Problem: Brand new Keychron K8 Pro and the "F" key hardly works (~20% of the time it decides to work). I recently bought a keychron q1 pro and after a week's worth of use I realized it's not charging. If you have tried all of the steps above and still experience issues, please contact us at support@keychron. Budget does not always mean "cheap", it means working within a reasonable price range but still using quality items, or the best available within that range. Please disassemble the keyboard (How To Disassemble Keychron QMK/VIA Enabled Keychron Keyboard) and check whether: a)The indicator on the daughterboard is on. I've tried leaving it plugged in for 2 days, different computers and different cables, it doesn't work. My K6 just randomly stopped working. However the usb c wireless receiver doesnt really connect with the keyboard. I have keychron k8 pro and now left shift key has stopped working. Topics range from technical support issues, product recommendations, user experiences, and even discussions about possible discounts on Keychron's official site My Keychron Q1 V2 stopped working. Keychron K2 function keys not working while charging I have a Keychron K2 keyboard and I made the function keys the default ones instead of the multimedia keys. Ask questions, seek advice, and dive into topics related to Keychron products. But for some reason the left windows-key just doesn't work. I also pressed fn+b to check the battery and the light goes on. Switching between MAC and WIN mode. May 26, 2024 · Hold the Fn + 1 (NOT F1) keys until the Bluetooth Indicator flashes on. Feb 7, 2023 · (b) If the power indicator is green but the keyboard does not work, please try to factory reset your keyboard by holding fn (or fn1) +Z +J for 4 seconds. Also, the Keychron provided USB cable does work at charging my Keychron K2 when plugged into a wall USB charger. Honestly could not be more disappointed. After making a mistake about operating system support in the Akko purchase, I wanted to be sure that whatever my second purchase was, I knew without a doubt that it supported macOS/iPadOS properly. Tried everything here: factory reset, firmware update, I even bought a BT dongle because I've seen that it worked for some people. Aug 4, 2015 · It didn't work for me the first time I tried that, but it did work on the second attempt. It did not seem to initially work but after force-pairing (Holding Fn + 4 for four seconds AND THEN connecting the USB-A receiver) a I have a Mac with a Caldigit dock, and when I connect the USB-A via dock to the keyboard, the keyboard doesn't work, not just Keychron's cable any USB-A to USB-C cable. usage varies daily, when working from home i got it connected for 16-20hrs, if not, around 5-7 hours gaming (3) If the two indicators on the daughterboard and motherboard work fine but there are still no backlights or inputs, please try to do a factory reset by pressing fn++Z+J for 4 seconds and check if this works. Feb 7, 2023 · To solve this problem, please use a different charging cable and test again. pnqh owrjnn czjo aslvzgc keffxq vcnj lidbz egajna pfx lvniw